| Resumen |
The arrival of new Information and Communication Technology on the world stage has caused a change in the traditional model of management and communication within companies and their customers. Organizations are Small and Medium Enterprises (SMEs) or large companies that are aware of this change and see the need to promote the use of these new technologies through the development of e-administration. This aims to offer
significant opportunities, improve the services provided,
strengthen organizations work processes and support public policies, so that social development and economic growth is favored. The aim is for sustainable development. |
